Refund policy

Lost, Delayed, or Damaged Packages

 

  • If your order is delayed or lost in transit, please contact us at goodswithgrace1@gmail.com so we can assist you.

  • If your order arrives damaged, please send us photos of the item and packaging so we can process a replacement.

  • Returns & Exchanges

  • Because all items are custom-made, we do not accept returns or exchanges unless the product is defective or incorrect.

  • If you receive a defective or incorrect item, contact us within 30 days of receiving your order with photos, and we will work to resolve the issue.

  • Once an order is placed, we cannot guarantee cancellation due to our quick fulfillment process.