Refund policy
Lost, Delayed, or Damaged Packages
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If your order is delayed or lost in transit, please contact us at goodswithgrace1@gmail.com so we can assist you.
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If your order arrives damaged, please send us photos of the item and packaging so we can process a replacement.
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Returns & Exchanges
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Because all items are custom-made, we do not accept returns or exchanges unless the product is defective or incorrect.
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If you receive a defective or incorrect item, contact us within 30 days of receiving your order with photos, and we will work to resolve the issue.
- Once an order is placed, we cannot guarantee cancellation due to our quick fulfillment process.